Review management for painters
Painting looks simple until someone does it badly. Homeowners choosing a painter are looking for tidy, careful, on time, and reviews are where they find out.
Marcus R.
Called about a leak under the sink on a Sunday and Danny was out within the hour. Fixed it, showed me what went wrong.
Bell Plumbing
In your voiceAppreciate you calling us Marcus. Danny said that fitting was on its last legs, so good thing you caught it.
Why reviews are hard for a painting company
Prep work is invisible
The sanding, filling and masking that make a job last are hard for a customer to see. Reviews that mention clean lines, covered floors and no paint on the furniture help customers understand what they are paying for.
Quotes vary wildly
Customers often get several quotes that are far apart. When yours is not the cheapest, reviews explaining why the job was worth it carry the decision.
Exterior jobs depend on the weather
Rain delays push finish dates around, and an impatient customer may blame you. A short reply explaining the delay reads well to anyone who has hired a painter before.
When to ask
At the final walkthrough or the day after, once the furniture is back and the customer can see the finished rooms.
What customers search
house painters near me, interior painting, and exterior house painting - searches where homeowners compare quotes and use reviews to decide who is worth the money.
Water heater died the night before Thanksgiving. Squeezed us in at 7am.
Took a day longer than quoted but they kept me posted the whole way.
Tech showed up outside the window and I had already left for work.
Everything in one inbox
Every review a painting company has ever received, imported on connection, with anything unanswered or below three stars pushed to the top where you will actually see it.
What a painting company gets
Questions from painters
Do we need before and after photos for reviews?
Customers can add their own photos to a review, which helps. Repperly can also turn your best reviews into social post graphics.
We do mostly commercial repaints. Does this apply?
Less so for repeat commercial contracts. If residential or small business work comes from search, it applies.
Your Rep starts with a reply
Built for a painting company.
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