Review management for salons and barbershops
Hair is personal and repeat business is everything. A strong local profile brings in the new client, and the relationship keeps them.
Marcus R.
Called about a leak under the sink on a Sunday and Danny was out within the hour. Fixed it, showed me what went wrong.
Bell Plumbing
In your voiceAppreciate you calling us Marcus. Danny said that fitting was on its last legs, so good thing you caught it.
Why reviews are hard for a salon
High volume, almost no asking
A busy chair sees a lot of people in a week. That is a lot of potential reviews, and almost none of them get requested because the next client is already waiting.
Reviews follow individual stylists
Clients review the person as much as the shop. Reviews that name a stylist are the most persuasive ones you get, and worth answering by name.
New clients decide from photos and stars
Someone new in the area picks a salon in a couple of minutes, from a map, on rating and pictures. Nothing else in your marketing gets that moment.
When to ask
The evening of the appointment, while the client still likes the cut.
What customers search
hair salon near me, barber near me, and colour and treatment searches where the map pack and its ratings decide the booking.
Water heater died the night before Thanksgiving. Squeezed us in at 7am.
Took a day longer than quoted but they kept me posted the whole way.
Tech showed up outside the window and I had already left for work.
Everything in one inbox
Every review a salon has ever received, imported on connection, with anything unanswered or below three stars pushed to the top where you will actually see it.
What a salon gets
Questions from salons and barbers
Can we track reviews per stylist?
Reviews come from your Google profile, which is per location rather than per stylist. Reviews that name someone are easy to spot in the dashboard.
We use a booking system already. Does this replace it?
No. Repperly handles reviews only. Export your client list and import it, and keep booking however you already do.
Your Rep starts with a reply
Built for a salon.
$199 a month, cancel any time. Nothing posts to your Google profile until you say so.