Review management for tattoo shops
A tattoo is permanent, so people research a shop carefully before they sit in the chair. Clean studio, steady hand, honest advice: reviews are where all three get proven.
Marcus R.
Called about a leak under the sink on a Sunday and Danny was out within the hour. Fixed it, showed me what went wrong.
Bell Plumbing
In your voiceAppreciate you calling us Marcus. Danny said that fitting was on its last legs, so good thing you caught it.
Why reviews are hard for a tattoo shop
Clients judge hygiene before style
Portfolios show what an artist can do. Reviews show whether the studio is clean, the artist listens, and the aftercare advice was good. First-timers read for exactly that.
Reviews follow individual artists
Clients book an artist, not just a shop, and their reviews say so. Those named reviews are the ones that bring in the next client for that artist.
Healed work is the real result
A tattoo looks different once it has healed. Asking a couple of weeks later gets a review of the finished piece rather than the session.
When to ask
Once the tattoo has healed, typically a few weeks after the session, when the client can see the finished result.
What customers search
tattoo shop near me, fine line tattoo artist, and cover up tattoo - searches where clients compare studios on reviews and photos before messaging anyone.
Water heater died the night before Thanksgiving. Squeezed us in at 7am.
Took a day longer than quoted but they kept me posted the whole way.
Tech showed up outside the window and I had already left for work.
Everything in one inbox
Every review a tattoo shop has ever received, imported on connection, with anything unanswered or below three stars pushed to the top where you will actually see it.
What a tattoo shop gets
Questions from tattoo shops
Can we track reviews per artist?
Reviews belong to your shop’s Google profile, not to individual artists. Reviews that name an artist are easy to spot in the inbox.
What about a review complaining about a walk-in we turned away?
Reply politely and explain your policy in a sentence. Repperly holds low ratings for you to answer.
Your Rep starts with a reply
Built for a tattoo shop.
$199 a month, cancel any time. Nothing posts to your Google profile until you say so.