Review management for landscapers and lawn care
Landscaping is visible from the street, which means your best work is on display. Reviews are what turn that into calls from people who have not driven past it.
Marcus R.
Called about a leak under the sink on a Sunday and Danny was out within the hour. Fixed it, showed me what went wrong.
Bell Plumbing
In your voiceAppreciate you calling us Marcus. Danny said that fitting was on its last legs, so good thing you caught it.
Why reviews are hard for a landscaping company
Recurring customers are never asked
A weekly mowing customer is happy for years and never thinks to say so. They are the most reliable reviewers you have and the least likely to be asked, because nothing ever goes wrong.
Projects look best a season later
New planting looks thin on day one. A hardscape or garden install is better reviewed once it has filled in, so the timing of the ask matters more than it does in most trades.
Everyone wants you in the same few weeks
Spring sign-ups all arrive at once, from people choosing quickly between several crews. Whoever has the stronger, more recent reviews in that window gets the contracts for the year.
When to ask
A few weeks into a recurring service, or once a design project has had time to settle and look the way it was meant to.
What customers search
lawn care near me, landscaper near me, and hardscaping or patio installation - searches that spike in spring when homeowners compare several crews at once.
Water heater died the night before Thanksgiving. Squeezed us in at 7am.
Took a day longer than quoted but they kept me posted the whole way.
Tech showed up outside the window and I had already left for work.
Everything in one inbox
Every review a landscaping company has ever received, imported on connection, with anything unanswered or below three stars pushed to the top where you will actually see it.
What a landscaping company gets
Questions from landscapers
Our crews are seasonal. Who sends the ask?
Nobody on the crew has to. Requests go out by email and text from your customer list, so they keep going when staff change.
Should we ask weekly customers more than once?
Ask once and stop when they review or opt out. Repperly does not keep chasing someone who has already left a review.
Your Rep starts with a reply
Built for a landscaping company.
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